Frequently Asked Questions
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We aim for 3 days. This shop is a one man team so bear with! We will email you if there's any delays.
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I use Royal Mail Tracked service only. Any delivery issues please refer to them.
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Please refer to the Royal Mail tracking number you would have received. If the wrong address has been given please note that we are unable to offer a new item or refund.
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Collection are available at markets only! Please refer to my Instagram @offcutsbysanah for any upcoming markets.
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We do within 30 days of you receiving your item if the item is unworn and unwashed. Please note that we cannot offer returns for any underwear for hygiene reasons. For exchanges - please email me at offcutsbysanah@outlook.com with your order details!
